Terms of Service

Effective 26 July 2026 · Last updated 26 July 2026

These terms are a contract between you and Patina. They cover what we agree to provide, what you agree to do, and how we each handle the parts that carry risk — your content, the output our AI features produce, and the agents you connect.

Who we are

Patina is a service of Dome Works LLC, a Nevada limited liability company with its registered office at 732 S 6th St #5620, Las Vegas, NV 89101, USA ("Patina", "we", "us"). "You" means the individual or organisation that opens an account.

By creating an account, clicking to accept, or using the service, you agree to these terms. If you are accepting on behalf of an organisation, you confirm you have authority to bind it, and "you" means that organisation.

Your account

• You must be at least 18 and provide accurate account information.
• You are responsible for everything that happens under your account and your workspace — including the actions of your teammates, your API keys, and any agent identity you create.
• Keep credentials, API keys, and MCP tokens secret. Tell us promptly at [email protected] if you believe any has been compromised.
• Workspace owners can add, remove, and change the role of members, and can see and export workspace content. If your workspace is provisioned by an organisation, that organisation controls it.

Trial, plans, and payment

• Free trial. New workspaces get a 14-day free trial. A valid payment card is required to open an account, but you are not charged during the trial. We may change or withdraw trial terms for future signups.
• Subscription. When the trial ends, your subscription begins and your card is charged automatically, unless you cancel before the trial ends. Paid plans are billed monthly in advance at the price shown on our pricing page at the time you subscribe — currently US$149 per month — and renew automatically each month until cancelled.
• Payment. Payments are processed by Stripe. We do not receive or store full card numbers. You authorise us to charge your payment method when the trial ends and for each renewal.
• Credit packages. Some AI features consume usage credits. You can buy additional credits as one-off credit packages, and we may grant promotional credits. Credits have no cash value, are not transferable, and do not expire while your account is open. Except where the law requires otherwise, credit purchases are non-refundable, and any unused balance is forfeited when your account closes — see term and termination.
• Taxes. Prices exclude sales tax, VAT, and similar taxes, which you are responsible for where they apply.
• Cancellation. You can cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and fees already paid are non-refundable except where the law requires otherwise.
• Price changes. We will give at least 30 days' notice by email before a price change affects your renewals. Cancelling before the change takes effect avoids it.
• Non-payment. If a payment fails we may suspend access after giving you notice and a reasonable chance to fix it.

Your content

"Customer Content" means everything you or your agents put into Patina: documents, playbooks, context, uploads, session history, and material pulled in through a connector you authorise.

• You own it. As between you and us, Customer Content is yours. Nothing in these terms transfers ownership of it to us.
• What you allow us to do with it. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, transmit, index, embed, display, and otherwise process Customer Content solely to operate and provide the service to you, to keep it secure, and to provide support you request. That licence ends when the content is deleted.
• Your responsibility. You confirm you have the rights needed to put Customer Content into Patina, and a lawful basis for any personal data it contains. Do not upload material you are not permitted to share with a cloud service.
• Export and deletion. You can export your content while your account is active. See term and termination for what happens when it ends.

AI features and outputs

Patina uses third-party AI models to generate drafts, suggestions, retrieved context, extracted structure, and other material ("Output"). This clause is important — please read it.

• You are interacting with an AI system. Features that generate or transform text do so with a large language model, not a person.
• We do not train models on your content. We do not use Customer Content to train or fine-tune any AI model, and our model providers are contractually prohibited from using it to train theirs.
• Output can be wrong. Language models make mistakes, including confident, fluent, entirely fabricated statements ("hallucinations"). Output may be inaccurate, out of date, incomplete, or unsuitable for your purpose.
• Review before you rely on it. You are responsible for reviewing Output before publishing it, sending it to a customer, or acting on it. Patina's approval and human-in-the-loop features exist to make that review possible; they do not perform it for you.
• Not professional advice. Output is not legal, financial, medical, or other professional advice.
• Ownership of Output. As between you and us, you own the Output generated for you, to the extent it is capable of being owned. Note that Output is not unique: the models can produce identical or similar material for other customers from similar inputs, so we cannot and do not promise exclusivity in it.
• Our use of the service data. We may use aggregated, de-identified data about how the service is used — counts, timings, error rates — to operate and improve Patina. This never includes your content or anything that identifies you or your workspace.

Connected agents and MCP

Patina exposes your workspace to AI clients and agents you choose to connect, including through our MCP server.

• You choose what connects, and what it can reach. When you connect a client such as Claude, ChatGPT, or a coding agent, workspace content within the scope you grant is transmitted to that provider and is then handled under their terms and privacy policy, not ours.
• You are responsible for the agents you run. Actions taken through your API keys or agent identities are treated as your actions. Give each agent the narrowest scope it needs, and revoke keys you no longer use.
• Audit trail. We record agent and API activity so you can see what was read and changed. This record is part of the service, not a substitute for your own oversight.

Third-party services

Connectors and integrations (for example Slack, or a URL you ask us to ingest) are operated by third parties. We are not responsible for their services, availability, or content, and your use of them is governed by their terms. Authorising a connector instructs us to exchange data with it on your behalf.

Acceptable use

You agree not to use Patina to:

• break the law, infringe anyone's rights, or upload material you have no right to upload;
• generate or distribute material intended to deceive about its origin — impersonation, synthetic media presented as real, or content passed off as a named person's work;
• make automated decisions with legal or similarly significant effects about individuals — such as employment, credit, housing, or insurance decisions — without meaningful human review;
• train, fine-tune, or benchmark a competing AI model or service using the service, its Output, or material extracted from it;
• reverse engineer, decompile, or attempt to extract model weights, prompts, or training data from the service;
• probe, scan, overload, or circumvent our rate limits, quotas, security, or access controls, or use the service to distribute malware;
• resell, sublicense, or provide the service to a third party except your own workspace members;
• upload special-category personal data (health, biometric, political, religious, sexual-life data), payment card data, or government identifiers, unless we have agreed in writing.

We may suspend access — in whole or in part, and immediately where the risk warrants it — if we reasonably believe you have breached this clause, are exposing the service or other customers to risk, or are required to be suspended by law. Where we can, we will tell you first and give you a chance to fix it.

Our intellectual property

We own the service, the software behind it, our brand, and everything we create in providing it, except Customer Content and Output. You get a non-exclusive, non-transferable right to use the service during your subscription, and nothing more.

If you send us feedback or suggestions, we may use them without restriction or obligation to you. We are not taking any rights in your content by doing so.

Confidentiality

Each of us may receive information the other treats as confidential. Each of us agrees to protect the other's confidential information with at least reasonable care, use it only to perform under these terms, and not disclose it except to people who need it and are bound to keep it confidential. This does not cover information that is public, already known, independently developed, or that must be disclosed by law — and where the law compels disclosure, we will tell you first if we are permitted to.

Term and termination

• These terms run for as long as you have an account.
• You may terminate at any time by cancelling and closing your workspace.
• We may terminate for material breach if you do not fix it within 30 days of written notice, or immediately if fixing it is not possible or the law requires it.
• After termination. Your access ends. You have 30 days to export Customer Content, after which we delete it from live systems; residual copies in encrypted backups are purged on our normal backup cycle, within 90 days. Any unused credit balance is forfeited, except where the law requires otherwise. We may retain records we are legally required to keep, and aggregated de-identified usage data.
• Clauses that by their nature should survive — content ownership, confidentiality, disclaimers, liability, indemnity, and governing law — survive termination.

Disclaimers

Some jurisdictions do not allow certain disclaimers, so parts of this clause may not apply to you. Nothing here limits rights you have as a consumer that cannot be limited by contract.

Limitation of liability

These limits do not apply to your payment obligations, either party's indemnity obligations, or to liability that cannot be limited by law — including fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Indemnification

You will defend and indemnify us against third-party claims arising from Customer Content, your use of Output, your breach of the acceptable use clause, or your violation of law or third-party rights. We will defend and indemnify you against third-party claims that the service as provided by us infringes their intellectual property rights. In each case the indemnified party must notify the other promptly, allow it to control the defence, and cooperate reasonably.

Changes

We may change the service, and we may change these terms. For changes that materially reduce your rights we will give at least 30 days' notice by email or in-app before they take effect; continuing to use the service after that means you accept them. If you do not, cancel before the change takes effect. We may make immediate changes where the law or a security risk requires it.

Governing law

These terms are governed by the laws of the State of Nevada, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Clark County, Nevada have exclusive jurisdiction, and each party consents to venue there. If you are a consumer in the UK or EU, this does not deprive you of the protection of mandatory laws of your country of residence.

General

• Assignment. You may not assign these terms without our consent. We may assign them to an affiliate or in connection with a merger or sale of the business.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
• Severability. If a provision is unenforceable, the rest stays in force.
• No waiver. Not enforcing a right is not a waiver of it.
• Entire agreement. These terms and the privacy policy are the whole agreement between us about the service, and replace any earlier understanding.
• Notices. We will send notices to the email on your account; send yours to [email protected].
• Relationship. Nothing here creates a partnership, agency, or employment relationship.

Contact

Questions about these terms: [email protected]. How we handle personal data is set out in our privacy policy.